Need a hand?

Every photo or video generation spends a set number of credits (video generations vary by length). You can top up by buying a one-time credit pack, or subscribe (weekly/annual) for an auto-renewing credit balance. You can always check your balance from the top-right of the home screen.

Video is a far heavier AI process than a single still image, since it's rendered frame by frame, so it typically takes a few minutes to complete. You can leave the app while it processes — your video will be waiting in your Gallery when it's done.

Generated content lives in your in-app Gallery. If your credit balance is tied to a subscription, it's automatically restored once you sign in with the same Apple ID (use the "Restore" button on the Pro screen). If device-specific history (unsaved renders) was lost, email us with your purchase receipt and we'll do what we can.

Email info@avlabs.app — include your device model, iOS version, and a screenshot or short clip if you have one. Feature requests with clear use cases get fast-tracked.

Subscriptions are managed through the App Store. For refunds, contact Apple Support directly — we can help with everything else once your receipt clears.

Only our AI processing provider, and only to generate the content you requested. We don't use your photos for advertising or sell them to third parties — see our Privacy Policy for details.